Approved Communication Channels

World Trade Solutions Inc. · Draft

Fraudsters sometimes imitate financial companies. This page lists the only channels WTS uses, so you can check that a message is genuine before you act on it.

Official channels

• Website: wts.co
• Email: addresses ending in @wts.co, including inquiries@wts.co, support@wts.co, complaints@wts.co and privacy@wts.co
• Platform: messages and notifications inside your WTS account
• LinkedIn: the official WTS – World Trade Solutions company page

What WTS will never do

• Ask for your password or security codes by email, phone or message.
• Ask you to move money to “keep it safe”.
• Send new payment instructions for your account from an address that does not end in @wts.co.
• Pressure you to act immediately.

If something looks wrong

1. Do not reply, click links or open attachments.
2. Do not send money or share information.
3. Forward the message to support@wts.co and we will confirm whether it is genuine.

Account details

Always take WTS account details from inside your WTS account. If you receive account details by any other route, check with us before sending funds.